Contact and Frequently Asked Questions (FAQs)

Best-tickets.com.au compares all kinds of leisure and cultural activities from the web so you can always find the best price. We have over 500,000 events in over 10,000 venues throughout Australia. Not only do we search among more than 40 ticket sales channels, such as Ticketmaster, From The Box Office or See Tickets, but we also manage the direct sale of more and more events every day, allowing you to find any ticket at the best price at all times.

At Best-tickets.com.au you will find all the different prices on offer for the same event with just one click. Can’t make up your mind? Use our categories, filter by date and time or search by venue, and always find the best price for your tickets!

Finding the best tickets for your favourite show has never been easier: first enter the name of the event, artists, or venue in our search engine and find all the tickets available from our multiple ticket sales portals. Select the date, time, and price that best suits your needs and Best-tickets.com.au will redirect you to the ticket purchasing channel.

Whether you are a theatre fan, a true festival-goer, or a music-lover, you can keep up-to-date with all the latest news from the world of entertainment and culture through our blog or by subscribing to our newsletter. Also, if you’d like to get free tickets, don't miss out on all the competitions on our Facebook, Instagram and Twitter pages.

Are you looking for special group discounts? Contact our Customer Service team through this form and we will help you find the best price in the market.

Please note that as we are a ticket comparator, the sale of many of the events listed on our website is not managed by us. Therefore, before contacting us, please check who has charged you for the tickets on your bank statement or the confirmation email with your tickets. Here you will find a list of the main sales channels we work with so that you can contact their customer services:

If you bought cinema tickets and they are not a redeemable voucher, you will need to contact the Customer Services of the cinema where you bought your tickets.

If you have not booked through the channels mentioned above, please read on:

Firstly, be sure to check your Spam, Promotions or Other folders, as sometimes your booking confirmation may end up there.

If you still can't find your tickets, you can contact our Customer Service team through our contact form.

In order for our team to quickly locate your purchase, please try to provide as much information as possible about it such as: your name and email address, the name of the event, the date and time of the session, the venue, etc.

The buyer may not make use of the right of withdrawal by virtue of what is specified in exception l) of Article 103 of the revised text of the General Law for the Defence of Consumers and Users: ‘The supply of accommodation services for purposes other than as a dwelling, transport of goods, car rental, food or services related to leisure activities, if the contracts provide for a specific date or period of performance’.

Are you having trouble purchasing your tickets? Let us know through our contact form so that our technical support can help you.

Although more and more providers and venues are incorporating scanning systems for digital tickets such as PassWallet or PassPort, we recommend that, unless directly specified otherwise, you always print your tickets to avoid any problems.

At Best-Tickets.com.au we work hard every day to ensure that the information we show for the more than 500,000 events we have on our website is correct, but this is not always possible. And, although our service is completely free, bear in mind that prices may change depending on the area you choose to sit in, the booking fees of each selling channel, or other fees not related to Best-Tickets.com.au.

Let us know if you have found any errors in the prices through this contact form

Are the tickets for the event you want to attend showing as sold out? Let us know through this contact form so that our Customer Service team can inform you as to whether the tickets really are sold out.

At Best-Tickets.com.au we work hard every day to manage the information of more than www.best-tickets.com.au events registered in 500,000 different ticket sales channels. Although our top priority is that our information is as complete and updated as possible, it is not always possible. Therefore, we encourage you to contact us through support@best-tickets.com.au if any information is not correct; we will solve it as soon as possible.

At Best-Tickets.com.au we have everything: from school shows to the biggest stage productions in the country. We collaborate directly with the ticket sales channels, so if you already work with them you can appear advertised in our comparator. If you need more information, write to us through this form.

Do you want to be part of the biggest entertainment activities comparator in Australia? Get in touch with us through this form and we will send you all the necessary information.